PRIVACY POLICY

Palace Real Estate Ltd., as the Data Controller, in order to fully comply with the EU Regulation 2016/679 of the European Parliament and Council dated April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, abbreviated GDPR, adopts and publishes these privacy rules.

Palace Real Estate Ltd. recognizes the importance of privacy, security, and data protection for the users of our services and all individuals who come into contact with us, so our goal is to ensure protection for all our procedures and implement consistent policies and procedures.

This Privacy Policy statement informs you about our data protection practices and options for choosing how we collect and use information about you.

This Privacy Policy statement applies to all websites of Palace Real Estate Ltd., domains, services, applications, and products, and to all our employees.

In our business, we adhere to all obligations set by the GDPR, so we recommend that you carefully study these rules to understand how we will handle your personal data.

Purpose of Collecting Personal Data

The purpose of collecting personal data relates to: processing your inquiry, communicating with you, job applications, contracting, and similar.

Palace Real Estate Ltd. collects and processes your personal data necessary for efficient business, use of our products/services, and to provide you with a pleasant user experience.

Some of this data you provide directly, e.g. data in correspondence by phone, email, or otherwise, by filling out the contact form of the Brokerage Agreement for the purchase and sale of real estate, by filling out the form for arranging property viewings, etc.

What Personal Data We Collect

Personal data you provide to us may include items such as your name and surname, address, email address, phone number, company name, job position, and similar.

Duration of Privacy Policy and Compliance with Reliability Requirements

At the moment you provide your data, you consent to contact us and thereby give us the right to process your personal data for the indicated purpose.

The protection of your data privacy is permanent, except in exceptional cases provided for by the GDPR Regulation.

When collecting data, we respect your right to 'data minimization,' i.e., we collect only personal data that is necessary in relation to the purpose for which we collect them. We collect and process your personal data in accordance with the provisions of the GDPR Regulation.

Collected data will be stored appropriately and fully ensure their confidentiality.

We will not forward collected data to third parties without your explicit permission.

Palace Real Estate Ltd. is not responsible for accidental errors or errors due to force majeure or other objective circumstances causing accidental breach of the guaranteed protection of your data, but we commit to correct the error in the shortest possible time.

When processing certain special categories of personal data that help us improve our products and services, we collect them considering 'legitimate interests' as a lawful basis for such processing. This also includes the automatic collection and use of personal data such as technical information (e.g., the device you use, operating system, browser type, Palace Real Estate Ltd. session information).

How We Use Personal Data

We may use your personal data:

• for business operations and performance of the contract concluded between you and us;
• to fulfill your requests;
• to provide information about products and services you request from us;
• to contact you to provide certain information about our products/services;

When we collect your personal data, you are free to state if you do not want your personal data to be used for marketing activities.

We share data with third parties when we are required to disclose or share your personal data to comply with a legal obligation, in response to legal proceedings, or to protect the rights, property, or safety of Palace Real Estate Ltd., our users or others. In these conditions, Palace Real Estate Ltd. will disclose the requested data. The data controller will ensure that such a request is legitimately determined.

Storage of Personal Data

We store personal data in accordance with the purpose for which they were collected and do not retain them longer than necessary.

We may retain your personal data as necessary for the activities previously mentioned. If you wish to request that we no longer use your personal data, please contact us at info@palace.agency, authorized person director Marko Triva.

Compliance with the Principles of Personal Data Processing Security

The security of all personal data is very important to us, and for this purpose, we adhere to the Personal Data Protection Policy throughout the entire processing procedure, which is fully compliant with the applicable regulations.

We use all necessary procedures and advanced security features to prevent unauthorized access and theft. No method of transmission over the Internet or different methods of electronic storage is 100% secure, and for this reason, we cannot guarantee absolute security.

If you use login data for certain parts of our products/services, such as a password that allows you access to certain parts of the product/service, you are responsible for keeping the password.

Our websites may contain links to third-party websites. If you follow a link to any of these sites, you should know that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. We advise you to carefully read the privacy policies on every website you visit.

Rights of the Data Subject

Your rights regarding the handling of your personal data are:

• Right to access personal data we hold about you;
• Right to correct inaccurate personal data relating to you;
• Right to erasure ('right to be forgotten');
• Right to object to the use of your personal data for direct marketing purposes;
• Right to restrict the processing of your personal data, including automated decision-making and profiling;
• Right to object to the processing of personal data;
• Right to data portability;

The above rights are exercised by contacting us at info@palace.agency, authorized person director Marko Triva. Upon receiving the email, we will send you a request form that you need to fill out so that we can proceed with resolving the request. Each request will be responded to within one month of receiving your written request.

Changes to the Privacy Policy

We will publish all changes to these privacy policies on our websites.

Cookies and Similar Technologies

Palace Real Estate Ltd. uses cookies and similar technologies. We use cookies on this website to improve your browsing experience and the functionality of the website. Cookies are small text files that can be stored on your computer and are used by your web browser. Cookies do not contain personal data. You can control cookie settings in your web browser.

Whenever you access the website, data such as the browser, number of visits, average time spent on the website is automatically recorded. We use this information to measure the attractiveness of our website and improve its content. Your data is not subject to further processing and is not forwarded to third parties. Cookies allow us to, among other things, record your selections, provide advertising based on your interests. To control cookies and similar technologies, you have a range of tools available, including browser controls to block and delete cookies.